Chief Operations Officer

Role Overview

The Chief Operations Officer (COO) will be accountable to the Chief Executive Officer and will ensure that the business achieve agreed turnover, profit and cash generation targets through manufacturing and operational excellence, in a high volume, results driven organisation.

The COO will be highly visible and collaborative with the ability to translate the long-term goals of the business into the daily operations of three sites in the North of England.

The COO will be responsible for leading a number of senior functional managers across various disciplines, including manufacturing, assembly, logistics, planning and procurement.

Key Responsibilities 

• Working with the CEO prepare annual business plans, acceptable to the Board that set out the operational strategy to meet the overarching business strategy.
• Working with the manufacturing and operations teams, translate company strategy into specific performance goals / departmental objectives and KPI’s. Reviewing team and individual performance on a regular basis.
• Monitors agreed plans, reviewing the forward forecasts, taking necessary corrective actions where required considering sales and profitability.
• Ensures departments are structured to achieve the required output and promote cross functional working / communication.
• Develops and controls the manufacturing and operational budgets to maintain a profitable operation. Controlling costs including, but not limited to labour, material, scrap and consumables.
• Working with Production Engineering identifies potential opportunities for new technology/machinery/tooling/methods that drive efficiency and quality. Submitting possible future capital requirements, with justification and return on investment to the CEO.
• Measures the efficiency of the organisations manufacturing and operational processes and takes actions to improve them.
• Ensures cost effective quality products are manufactured and assembled to meet Customer requirements and that Quality Standards are maintained in accordance with the QHSE Policy and Integrated Management System (IMS).
• Provide leadership and direction to the team towards the achievement of goals, objectives and KPIs.
• Drives company values, fosters and builds a team spirit, ensuring employees have the required training, instruction and guidance necessary to do their job and achieve the business objectives.
• Guide and motivate team members to enhance performance and produce quality work, ensuring continuous development.
• Accountable for the Quality, Health, Safety and Environmental performance of the three sites, monitoring effectiveness and taking remedial action where required.
• Promotes a strong, positive and open quality, health, safety and environmental culture, taking a proactive view of QHSE through a regular review of QHSE standards.
• Accountable for the delivery of actions identified through the annual engagement survey in respective functions.
• Considers and adjusts for environmental factors when designing work processes / products.

Person Specification

• 10 years relevant experience in a senior role in a high-volume manufacturing environment, leading and developing function teams
• Experience of working with QHSE standards
• Experience of developing manufacturing and operational KPIs
• Knowledge of ERP systems
• Identifying and promoting opportunities for continual improvement
• Understanding of manufacturing and operations processes
• Developing and managing budgets
• Effective management of change
• Ability to translate organisational objectives into functional and individual objectives
• Ability to effectively communicate and collaborate at all levels, building meaningful relationships
• Effective coach and mentor  with the ability to inspire, challenge and motivate others
• Ability to promote a culture of accountability